Last updated: 14 September 2026

Rowanwood Music respects the privacy of visitors to rowanwoodmusic.com. This Privacy Policy explains what information may be collected when you use this website, how that information may be used, and how third-party services connected with the site may process information.

Rowanwood Music is operated by Rowanwood Music LLC, Montana, United States. For privacy questions or requests, email contact@rowanwoodmusic.com.

1. Contact and information you provide

Rowanwood Music provides a contact form on this website and also accepts enquiries by email. If you contact Rowanwood Music, we may receive your name, email address, the subject of your enquiry, the contents of your message and any other information you choose to provide.

We use this information to read and respond to your enquiry, maintain appropriate business correspondence and, where relevant, deal with matters such as music, licensing, press, radio, distribution, merchandise or other Rowanwood Music business.

Website hosting, form-processing, security or spam-prevention systems may also process limited technical information associated with a submission, such as an IP address, browser information or submission time. The website contact form is provided through WordPress and Jetpack services, which may process information necessary to deliver, protect and administer the form.

Please do not send sensitive personal information through the contact form or by email unless it is genuinely necessary for your enquiry.

2. Information collected when you visit

Like most websites, rowanwoodmusic.com and the services used to operate it may process technical information when you visit. This may include your IP address or information derived from it, browser and device type, operating system, pages visited, date and time of visits, referring website or search engine, approximate geographic location, interactions with pages or links, and technical information required to deliver, protect and maintain the website.

This information is generally used for website operation, security, troubleshooting and audience measurement rather than to identify individual visitors personally.

3. Analytics

Rowanwood Music uses Google Analytics to understand how visitors use the website. Google Analytics may process information such as page visits, sessions, browser and device information, approximate location, referral information, website interactions and identifiers stored using cookies or similar technologies. Rowanwood Music uses this information to understand which pages are visited, how visitors reach the site and how the site is performing.

Rowanwood Music also uses Jetpack Stats, provided by Automattic, to measure website traffic and understand how the site is being used. Jetpack Stats may process technical information including IP address, browser and device information, visiting and referring URLs, date and time of visits, browser language and country information. Rowanwood Music receives aggregate website statistics through this service and does not use Jetpack Stats for the purpose of identifying individual visitors.

Information processed by Google, Automattic and their services is also subject to their own privacy policies and terms.

4. Embedded YouTube videos

Some pages on rowanwoodmusic.com contain embedded YouTube videos. These are YouTube players displayed within Rowanwood pages rather than merely links which redirect visitors to YouTube.

Because the player is supplied by YouTube, Google and YouTube may receive technical information about your browser, device, network connection and interaction with the player. They may also use cookies or similar technologies in connection with embedded video content. The player may also provide links through which you can choose to visit YouTube directly.

5. Links, redirects and other websites

Rowanwood Music provides links to third-party websites and services so visitors can listen to music, watch material, find artist information or visit Rowanwood-related profiles elsewhere. These may include Bandcamp, SoundCloud, YouTube, Spotify, Apple Music, Amazon Music, Facebook, Instagram, X, music databases, press or media sites, and other streaming, distribution, social or music-related services.

Clicking one of these links takes you outside Rowanwood Music’s website. The destination website may collect information according to its own privacy policy, cookie policy and terms. Rowanwood Music does not control the privacy practices of those independent websites.

Some links may use a redirect, short link, music-link service or other intermediary before reaching the final destination. Such a service may receive ordinary technical information associated with the request, including IP address, browser information, referral information and the destination requested. The Rowanwood website itself may also record that an outbound link was clicked as part of ordinary website analytics.

6. Merchandise and future purchases

Rowanwood Music may provide links to T-shirts, physical music, printed material or other merchandise through a third-party storefront, print-on-demand service, fulfilment provider or payment service.

If merchandise is offered through an external provider, following the merchandise link may take you to a website operated by that provider. Information entered there — which may include your name, postal address, email address, payment information and order details — will be processed according to that provider’s privacy policy and terms.

Where payment information is entered directly with a third-party payment processor or storefront, Rowanwood Music does not receive your complete payment-card details unless the service expressly provides them to us. Depending on the arrangement, Rowanwood Music may receive information reasonably necessary to administer an order, provide customer service, deal with returns or enquiries, maintain business records or meet legal and accounting obligations.

If Rowanwood Music later introduces an on-site shop, customer account system or materially different method of handling customer information, this Privacy Policy will be updated accordingly.

7. Cookies and similar technologies

The website and services used by it may use cookies, local storage or similar technologies. These may include essential or functional technologies needed to operate, secure or deliver the website; analytics technologies used to understand website traffic and performance, including Google Analytics and Jetpack Stats; and embedded-content technologies associated with services such as YouTube.

Third-party websites reached through Rowanwood links may set their own cookies after you visit them. You can normally control or delete cookies through your browser settings. Blocking some technologies may affect website features or embedded content.

The use of cookies and similar technologies is subject to applicable privacy and electronic-communications laws. Where consent or another user control is required, Rowanwood Music will provide the appropriate choice.

8. WordPress and website infrastructure

Rowanwood Music uses WordPress and associated website-hosting, security, performance and technical services. Providers involved in hosting and delivering the site may process server and connection information necessary to provide, protect, diagnose and maintain the website. This may include IP addresses, browser or device information, requested URLs, timestamps and security-related information.

9. How information is used and shared

Information processed in connection with the website or correspondence may be used to operate and maintain rowanwoodmusic.com, respond to enquiries, understand how the site is being used, improve site organisation, performance and accessibility, protect the website against abuse, spam or security threats, administer merchandise purchases or related customer service where applicable, maintain reasonable business records, and comply with applicable legal, accounting or regulatory obligations.

Rowanwood Music does not sell visitors’ personal information.

Information may be processed or shared where reasonably necessary with website hosting and infrastructure providers, analytics providers, email and communications services, website form, security or spam-prevention services, merchandise, printing or fulfilment providers where applicable, payment processors where applicable, and professional, legal, accounting or regulatory services where reasonably necessary. Information may also be disclosed where required by law or where reasonably necessary to protect legal rights, security or the integrity of the website.

10. Legal bases for processing

Where laws such as the UK GDPR or EU GDPR apply, the legal basis for processing will depend upon the circumstances. It may include legitimate interests, such as operating and securing the website, responding to ordinary enquiries and understanding how the site is used; consent, particularly where consent is required for non-essential cookies or similar technologies; steps requested before entering a contract; performance of a contract; and legal obligations. Where processing is based on consent, that consent may be withdrawn.

11. International processing, retention and security

Rowanwood Music is based in the United States, while visitors and third-party services may be located in many different countries. Information associated with use of the website, correspondence or third-party services may therefore be processed in the United States or elsewhere. Third-party providers are responsible for the international-transfer mechanisms applicable to information they process under their own services and privacy policies.

Rowanwood Music keeps personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to correspondence, maintaining legitimate business records, resolving disputes, protecting legal rights or meeting legal, tax and accounting obligations. Technical, analytics and security information may be retained according to the settings and retention practices of the services used to operate the website.

Reasonable administrative and technical measures are used to protect information under Rowanwood Music’s control. No method of transmission over the internet or electronic storage can be guaranteed to be completely secure, however, and third-party services maintain their own security systems.

12. Your privacy rights

Depending on where you live and which privacy laws apply, you may have rights concerning your personal information. These may include rights to ask what personal information is held about you, request a copy, correct inaccurate information, request deletion in appropriate circumstances, request restriction of certain processing, object to certain processing, request portability where applicable, and withdraw consent where processing depends upon consent.

To make a privacy request concerning information held directly by Rowanwood Music, email contact@rowanwoodmusic.com. A request relating to information controlled independently by Google, YouTube, a streaming service, social network, merchandise provider, payment processor or another third party should normally be directed to that provider.

Where applicable, you may also have the right to complain to the privacy or data-protection authority responsible for your jurisdiction. Visitors protected by UK data-protection law may have the right to complain to the Information Commissioner’s Office (ICO). Residents of the European Economic Area may have the right to complain to their local supervisory authority.

13. Children and automated decision-making

Rowanwood Music is a general music and arts website and is not designed for the purpose of collecting personal information from children. Rowanwood Music does not knowingly solicit personal information from children through the website.

Rowanwood Music does not use personal information collected through this website or correspondence to make solely automated decisions that produce legal or similarly significant effects on individuals.

14. External privacy policies and changes

This Privacy Policy covers information processed by Rowanwood Music in connection with rowanwoodmusic.com and correspondence with Rowanwood Music. It does not replace the privacy policies of Google, YouTube, Automattic, WordPress-related providers, streaming services, social networks, merchandise providers, payment processors, email providers or other independent websites and services that visitors may encounter through Rowanwood Music.

This Privacy Policy may be revised when the website, its services or applicable requirements change. The date at the top of this page will be updated when a material revision is made.

15. Contact

Questions about this Privacy Policy or personal information handled by Rowanwood Music may be sent to:

Rowanwood Music LLC
contact@rowanwoodmusic.com